Patients
teach us a lot about life. And I’m sure that they are not one-off incidents. I’m
thankful for these patients who instilled qualities in me which I value very
much.
The first incident occurred during my previous stinct at NJH. Ms. RK was a 9 year old
girl who came to us with a perforated intestine, most probably following
enteric fever. The family did not look poor to not afford surgery at our place.
The treatment
which included surgery went on without any hitches. Their total bill had come
to around 12000 INR. Since there was not any complications and the admission
period was uneventful, we did not remember much about RK and her family.
Not until
about 6 months later.
I had been
part of setting up a TB Clinic at another hospital about 100 miles away from
our place. I usually travelled to this place by jeep early morning.
In one of
the trips, I stopped at a wayside shack for tea early in the morning, when this
middle aged man who was making the tea came out of his shop and touched my
feet. He told me that we had saved his daughter’s life some time back.
I could not
place the identity of the family till RK came running out from behind the
shack.
The shack
comprised mainly of 4 heavy pieces of wood in the corners and plastic sheets
and sack cloth dividing the space into 3 rooms. Bricks were arranged in a very
haphazardous manner to make the outer walls.
It took me
some time to recognise RK.
I was
surprised at the severe poverty in which the family lived. The father was ready
with the tea.
As I sipped
the tea on that cold winter morning, I asked the father how he was able to pay
our bill 6 months back, considering the poverty he was in. I was in for a
shock.
The father
replied, ‘We had seen better times till RK fell sick. By the time, we reached
your hospital, we had already spent about 20,000 for RK’s treatment. It was
just after planting our crops that RK fell sick. So, I did not have any money
with me. Therefore, we had to take a loan from the local money lender.
Unfortunately, the crops failed because of a poor monsoon. We had to sell our
home and the little land that we had to repay the money lender. After that, our
life has been this shack.’
He took me about 50 metres down the road and pointed to a hut, much better than their present residence and told me that they used to live there before RK fell sick.
The winter
appeared to sort of envelope me in a terrible chill when I heard this.
We had not even
bothered to ask the family about their resources when they came to pay their
bill.
The family
was very thankful that their little girl did well after our treatment. There
was no hint of any remorse in the father’s or the family’s conversation with us
about the poverty they were dragged into because of their daughter’s illness.
But, I
learnt a very important lesson. I’ve heard only about statistics of how 40% of
poverty was caused by ill-health in the family. I was seeing a real life story of one of our
patients.
From then
on, I make it a point to enquire if our patients our selling their only
possessions to pay their healthcare bills. Yeah, the situation has occurred because
of a poor public healthcare system.
I’m sure
that I may be taken for a ride by many of my patients when they know about my
attitude towards patients who have to sell their land or homes to pay for their
treatment.
However, I
believe that there will be genuine patients who’ll be benefited for life if we
enquire about where their resources come from.
The
ultimate answer would be to push for a well oiled and competent public
healthcare system.
But till that happens,
mission hospitals like ours can make a difference in the lives of at least few
of such families.