It has
become very common to hear about patients suing doctors for adverse treatment
outcomes.
There was
an article in The Hindu about the same. As I write this, I’m well aware about
serious deficiencies in services in many hospitals which happen because of
multiple reasons. Unfortunately, many a time, the reason for the deficient services are quite evident and there is not much one can do about it.
I’ve known
cases where the treating doctor was too tired to make a logical decision with
regard to the management of a patient.
One of the
stories I personally know. The reason here being the poor guy had been working
overtime in a government hospital in a remote location. He had finished an outpatient where
he saw around 100 patients in the day time. His colleague was on leave. Later sometime after midnight, he had a pregnant lady at term who
came with labour pain. On examination she was progressing well and was slated
to deliver within couple of hours.
The doctor
went back to sleep only to be woken up half an hour later by the nurse in the
labour room. The lady had delivered, but the baby just did not cry. There was
no meconium. The doctor put in his efforts to help to resuscitate the baby. The
nurses had already started the basic resuscitation procedures. The heart rate
was fine. However, there was no respiratory effort and the body was bluish. As
the doctor did the resuscitation, he could get a faint decaying odor emanating
from the baby.
He
commented to the assisting nurse that the baby has a foul odour. The nurse who
conducted the delivery also mentioned that she smelt a foul odor as the baby
was being delivered.
The doctor
turned to the mother and asked if she was having any leaking of the
amniotic fluid. The mother replied that she had been leaking since the last 3
days. She had consulted a local quack who had told her to return when her
contractions start.
That was
when the doctor realized that that the mother was in chorioamnionitis going into sepsis. A blood test confirmed the same. The baby was obviously affected. He did not respond to any of the resuscitation efforts. He was soon dead.
The
relatives were very agitated. They wanted to know why the risk was not
explained to them. They ranted that if this was told to them earlier, they
would have taken the lady to a higher centre for delivery. The doctor also lost
his cool and there were harsh words exchanged. In the melee, the doctor was firm and requested that the body of the baby be sent for post-mortem.
The relatives got more agitated. He calmly explained that this was the only option. Somehow, he got them to write down their unwillingness for post-mortem.
After about
a month, the doctor received a lawyer’s notice to pay 2 million INR to the
family as compensation for negligence. The argument was that the doctor was not
present during the delivery of the baby which resulted in the death of the
baby.
The case
took about 15 hearings over a period of 4 years. The doctor ultimately won the
case. However,
the damage was done. The doctor left the remote hospital to work in a city hospital.
In a
situation which is especially prevalent in most of the public healthcare
services and in many private providers, doctors and nurses are overworked with
hardly any time for rest. We've enough research material that shows that an
overworked healthcare professional is hazardous to the patient.
Unfortunately,
there is also evidence that graduates of medicine think twice before opting to
serve in the specialties where there is always a risk of an adverse event. The
main casualties are obstetrics and surgical specialties, which are quite in
need.
I hope our
communities would be careful when they drag health professionals to the court
after having had a adverse event. Meanwhile, it is also a clarion call to
health professionals to be serious about their work . . . your patients have
high expectations from you . . . which could ultimately also mean that many a
bright mind would not opt for healthcare when it comes to selecting a career.
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